Local Roots Food Tours (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us when booking a tour or signing up for our email list, including:
Name
Email address
Dietary information
Information about guests
Whether you’re a previous guest
How you heard about us
Billing and payment information

We also automatically collect certain information about your device and how you interact with our Site through Google Analytics, including:
Usage details
IP address
Browser type
Pages viewed

2. How We Use Your Information

We use the information we collect to:
Process your tour bookings
Communicate with you about our services
Improve our website and services
Send you marketing communications (if you’ve opted in)
Comply with legal obligations

3. Sharing of Your Information

We share your information with:
FareHarbor, our third-party booking service provider
Service providers who assist us in operating our website and conducting our business

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use Google Analytics to collect information about how visitors use our Site. This helps us improve our services and user experience. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Your Rights and Choices

You may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date of the most recent revision will be indicated at the bottom of this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or 1-800-407-8918.

Last updated: December 2024